Staying secure - multi-factor authentication and how to use it

Multi-factor authentication is a better form of security that anyone on the court network will use when accessing your e-mail outside of the court network - sort of like when you sign on to online banking. It can seem like a headache, but it's not as much of a headache as what you would experience if our network was compromised! (Still not convinced? Read this post to learn more about why security matters to our organization and all of us).

To make this more convenient, you can actually set-up a few ways to use it based on what is best for you - we recommend you choose a primary and secondary option. Click here for full instructions on how to set it up.

1. An authenticator smartphone app that generates codes for you

This is the recommended option - it works with your smart phone, and allows you to set-up a back-up number if you don't have your smart phone with you. The app works when you have WiFi so is a perfect fit for international travellers without a global cellular plan.

2. A text message from Microsoft with a code. The downside? If you don't have a cell connection you can't get the code, and it is a little less secure than the app.

3. An automated phone call from Microsoft. The downside? It's a lot of steps and you need to be right beside your phone!

Click here for full instructions on how to set it up.

Experiencing issues? The biggest initial mistake is not writing down the app password to type into their phone. Learn more about what to do when this happens here: https://support.office.com/en-us/article/create-an-app-password-for-office-365-3e7c860f-bda4-4441-a618-b53953ee1183

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