CCI Tech Tip Tuesdays

You can use your Gmail account as a to do list by using Gmail's "Tasks" feature.  This lets you mark emails as task, set due dates, and even create subtasks. More info  here .

Previously we've shared how to create an  email template in Outlook  for emails you need to send frequently, and you can do the same using Gmail.   To set this up in Gmail, go to the gear icon in the upper right hand corner of your screen.  Then click Settings, and select the Advanced tab.   You'll see  Canned   Responses  as an option towards the top.  Select Enable.  Be sure to click "Save Changes" at the bottom of the screen to save. Then just click "Compose" to start a new email, write up what you want your template email to say, and save as a template.  To do this, click the three dots in the bottom right hand corner of your email, select "Canned responses", then "Save draft as template" and "Save as new template". Then, when you want to use your template later, your templates will be in the same place - just go to the three dots in the bottom right hand corner of your email, select...

Can't get enough of keyboard shortcuts?  Take a look at  this list  of keyboard shortcuts for Gmail.  With everything from replying to a message using the "R" key to switching between the sender name, subject line, and body of email  with the "Tab" key, there's a shortcut for almost anything you could need to do in Gmail.

Want to add a picture into the body of an email but the picture isn't showing up?  You may need to use the "Insert picture" option that both Outlook and Gmail have. In  Outlook , when writing a new email, click on the "Insert" tab, then select "Pictures". This will open the pictures saved on your computer and you can select the one you want. In  Gmail , when writing a new email, click the picture icon at the bottom of the email. Then click "Upload".  Here you can drag photos over or click "Select files from your device" to open the list of pictures saved on your computer and select the one you want.

Tired of everyone seeing "Sent from my Android/iPhone/Assorted other phone" as the signature every time you send an email from your phone?  You can customize your signature to be whatever you like.  For steps on how to change yours on an iPhone or Android device - click  here

Need to make a flow chart or diagram but don't want to draw it by hand?  There's a free add-on to Google Drive called  draw.io  that provides many different templates for making diagrams.   Just select the template you like best and you can edit the text, the layout, and the style to be exactly what you like.  When you're done, you can invite your coworkers to add comments, or export it and send via email.  More info  here .

A lot of us rely on our saved bookmarks, passwords and history in Google Chrome.  Because of an update to Windows 10 that is underway by our IT department, everyone will need to sign into Chrome to save these features and settings by end of day this Friday, August 31st.   See the below message from our Technical Support Analyst Will Doren: "We are in the process of updating Windows 10 to the latest version. With this upgrade your google chrome will be reset to the original settings therefore erasing your saved bookmarks passwords and history, but by signing into Chrome you can save all these features and settings. Please see the instructions below and use your  CCI Issued GMail Account.   This will be  courtinnovation.org ,  sossou thbronx.org ,  crownheights.org ,  legalhand.org . If you have any questions please reach out to  ccitechsupport@nycourts.gov  for help." Please see  this article  about how ...

If you ever need to consult a spreadsheet while looking at a website, it can be frustrating to have to go back and forth between Excel and your web browser.   One way to make it easier is to convert your Excel spreadsheet into a Google Sheet (Gmail's version of the spreadsheet).  This way, you can have the data you need in the tab next door to the website you're looking at.  Read how  here .

Thanks to Gene Sorkin, Associate Director of Technical Support, see the below article on recent changes to Gmail.  One of the new features is “Nudging” where Gmail will remind you to follow up or respond to messages in your inbox. ​  This is one of the ways the new Gmail helps you stay organized. Read the full article  for more info on Nudging and the other new Gmail features rolling out in the next few weeks.

Did you know you can delay delivery of your e-mail messages?  In Outlook, you can schedule individual messages to be sent at a later time, or even set-up a rule so that all of your e-mails are delayed a few minutes before they're sent.    Learn more here .   Note: you must have your computer turned on and Outlook open at the time you want to send the message. If you are a Gmail  user,   Boomerang   allows you to schedule your e-mails for the future and more. The free version has a limit of 10 e-mails per month.

Forgot that attachment?  Forgot to cc someone on your e-mail?  For those of you using Gmail /  courtinnovation.org , there's a way to set-up Gmail to allow you to unsend an email that you accidentally clicked the Send button on a bit too fast.  Once you enable "Undo Send", you'll have up to 30 seconds to unsend an e-mail, make your corrections, and then send it out again. Learn more about how to use Undo Send in gmail.

In a past Tech Tip Tuesday, we shared how to mute a thread of e-mail replies that do not apply to you , whether you are using Outlook or Gmail.  How about if you are the one sending the e-mail?  To send an e-mail that eliminates reply-all e-mail threads, you simply BCC the e-mail list, and put our own e-mail address in the To line. For example, here is how we would send a Tech Tip Tuesday to all staff - ensuring that any replies only come to us, and not to all staff: Gmail: Web Outlook:

Did you know you can delay delivery of your e-mail messages?  In Outlook, you can schedule individual messages to be sent at a later time, or even set-up a rule so that all of your e-mails are delayed a few minutes before they're sent.  Learn more here . Note: you must have your computer turned on and Outlook open at the time you want to send the message. If you are a Gmail user, Boomerang   allows you to schedule your e-mails for the future and more. The free version has a limit of 10 e-mails per month.

E-mail rules are a great way to either keep your Inbox organized, or even notify you when you get specific messages.  For example, you could set-up a rule so that every time you get a Tech Tip Tuesday e-mail, it automatically goes into a Tech Tip Tuesday folder.  You could also create a rule that every time you get an e-mail with a particular subject line, your computer makes a specific sound alert   (in Outlook only). ​ Interested?  Check out the instructions below: For Outlook on your desktop For web Outlook For Gmail

Frustrated by long e-mail conversations about fantasy football or a specific driver's ed class that don't apply to you?  There is an easy way in Outlook, web Outlook, and Google, to mute / ignore them (and unmute them!) so you can automatically delete them and stop all the replies from cluttering your inbox.   Learn more: For Outlook on your desktop For web Outlook For Gmail