CCI Tech Tip Tuesdays

You can now navigate to tech resources using InsideCentral.  Just go to "Technology Resources" in the red section on the left side of the InsideCentral homepage.   Here you'll find a link to the support hub for submitting tickets, as well as more info on requesting technology purchases, a  *new*  list of official CCI software/websites, and info on the process for CCI-issued cell phones.  

Did someone send you a file in another format but you prefer to have it as a PDF?  One easy way to change it is to use Print to PDF.  In Word, in Chrome, and a variety of other programs, just go to the print menu and select "Print to PDF" instead of your usual printer. See more info  here     

Interested in more info in how to stay secure at work?  Take a look at OCA's new phishing guide.  It includes a list of the top 10 phishing email subjects; examples of real phishing emails sent to  nycourts.gov  email addresses; and a refresher on the new reporting feature in Outlook we covered in a  previous tip . Check it out  here .

One way to keep track of documents or messages you'll need later in Slack is to pin them.  In any channel or conversation, just hover over the message or document, click on the three dots and select "Pin to channel/conversation". Find these pinned messages and documents later by going to the gear icon in the upper right hand side of Slack, and select "View Channel/Conversation details".  Your pinned items for that channel or conversation will show up.   See more info  here . Interested in joining CCI's Slack workspace?  Open a  tech ticket  to get started!

If you see an email in your  nycourts.gov  inbox that might be a phishing email, you can now report it directly through Outlook.  When you have an email message selected, you can click “Report message” in the top hand navigation.  Then select “Phishing”.    This will send a message directly to OCA to let them know of the phishing attempt.  We encourage you to also submit a  tech support ticket  to let our team know as well. For any phishing attempts you receive to your Gmail ( courtinnovation.org ;  neighborsinaction.org , etc.) please continue to submit a tech support ticket.

If you're looking to keep your team up to date on your schedule, one way to do this is to set your status in your Outlook calendar.  You can set your status as Busy, Working Elsewhere and more.   Just go to the calendar tab in Outlook and click on "New Appointment" in the upper left hand corner.   Then in the upper navigation bar, go to the "Show as" section.  Just select your status from the dropdown, click "Save & Close" in the upper left corner and you're all set.

Trying to let someone know where to find a file on the H drive?  Instead of trying to remember the specific subfolder it was in, you can copy and paste the direct file path to lead someone straight to the file.   If you're in a shared drive, once you find the file you need, just look at the top navigation bar.  This shows the exact path you took to get to this file.     Just click in this top navigation bar to select this file path.  The file path will turn blue, and now you can copy and paste it into a message to someone.