CCI Tech Tip Tuesdays

If you're looking for a CCIer's contact info or just hoping to match a face with a name, one place you can look is Slack's Workspace Directory. While anywhere in the CCI Slack workspace, just click the three vertical dots in the upper right hand corner of the screen and select "Workspace Directory".   Then you can search for people and find their profile with their contact info, photo, personal pronouns, department/site and more! Interested in joining CCI's  Slack  workspace?  Open a  tech ticket  to get started!

Can't get enough of keyboard shortcuts?  Take a look at  this list  of keyboard shortcuts for Gmail.  With everything from replying to a message using the "R" key to switching between the sender name, subject line, and body of email  with the "Tab" key, there's a shortcut for almost anything you could need to do in Gmail.

Want to add a picture into the body of an email but the picture isn't showing up?  You may need to use the "Insert picture" option that both Outlook and Gmail have. In  Outlook , when writing a new email, click on the "Insert" tab, then select "Pictures". This will open the pictures saved on your computer and you can select the one you want. In  Gmail , when writing a new email, click the picture icon at the bottom of the email. Then click "Upload".  Here you can drag photos over or click "Select files from your device" to open the list of pictures saved on your computer and select the one you want.

Have you joined CCI's Slack workspace and want to make sure you can always find the information you need?  Slack's search function is here to help! You can search by keyword, narrow your results by channel or date, and much more.  More info  here .    Interested in joining CCI's  Slack  workspace?  Open a  tech ticket  to get started!

Have you joined CCI's Slack workspace, but find yourself overwhelmed? Not sure how to use Slack in a way that works best for you?   Here are some  tips and tricks  for setting up Slack to suit your needs.  You can customize how you get notifications, easily view your latest activity, and more! Interested in joining CCI's Slack workspace?  Open a  tech ticket  to get started!

Are you submitting a tech ticket in the CCI Support Hub that you want to CC someone on?  Maybe you share a computer with a coworker or you want your supervisor to know the status of your desk phone being fixed. If you've  created an account  in the Support Hub, you can CC someone onto a ticket.  After submitting a ticket, log back into your account in the support hub.  Open your ticket up again, and click on "Share" on the right hand side of the ticket. Then enter the email address of the person you'd like to CC on the ticket.  Click "Share" and you're all set.  Now both of you will receive emails related to the ticket.

Have a tech issue and need to contact Tech Support?  You can put in a ticket at  courtinnovation.org/support  (CCI's website + /support).  You can access this from a computer or a cell phone.   If you're on your work desktop computer, you can also click on the desktop icon that will take you right there.