How to access the new Support Hub for tech tickets

Have a tech issue and need to contact Tech Support? You can put in a ticket at courtinnovation.org/support (CCI's website + /support). You can access this from a computer or a cell phone.

If you're on your work desktop computer, you can also click on the desktop icon that will take you right there.

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Shortcut key to find any word on a webpage, Word document, and more

There is a fast way to quickly find a word on a web page, a Word document, Excel document, and more. Control F , or command F on a Mac, is the keyboard shortcut for the Find command. Simply press Control + F in whatever window you want to search in, and type the word you are looking for in the search box. You can press the arrows to go through all instances of that word.

Listing a meeting attendee as optional vs. required

When sending an Outlook calendar invite out, you can select who is required to attend vs. who is optional to attend. When you open a new meeting invite, first add attendees in the "To" field. Then click on "Scheduling Assistant" in the top navigation bar. When in Scheduling Assistant, to the left of each person's name, you'll see a small icon. This shows that the attendee is currently listed as "Required" for this meeting. When you click on this icon a drop down menu will appear. Here you can change the status for this person to "Optional". You'll see the icon by the attendees name has now been changed. For any invite you can have a mixture of Required and Optional attendees, just change the icon for each person to the appropriate status.

Using Skype chat in web Outlook

You don't have to have a Skype application open to chat with your colleagues. If you are using Outlook on the web, you can use Skype directly in the Outlook interface. Just login to instant messenger by clicking your name, and then click the Skype icon to find your colleagues and start chatting! Learn more about how to find and chat with colleagues in web Outlook here

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