CCI Tech Tip Tuesdays

Are you submitting a tech ticket in the CCI Support Hub that you want to CC someone on?  Maybe you share a computer with a coworker or you want your supervisor to know the status of your desk phone being fixed. If you've  created an account  in the Support Hub, you can CC someone onto a ticket.  After submitting a ticket, log back into your account in the support hub.  Open your ticket up again, and click on "Share" on the right hand side of the ticket. Then enter the email address of the person you'd like to CC on the ticket.  Click "Share" and you're all set.  Now both of you will receive emails related to the ticket.

Have a tech issue and need to contact Tech Support?  You can put in a ticket at  courtinnovation.org/support  (CCI's website + /support).  You can access this from a computer or a cell phone.   If you're on your work desktop computer, you can also click on the desktop icon that will take you right there.   

Trying to improve your team's communication and stay in better touch with other departments?  You can join CCI's Slack workspace!   Slack is a messaging tool that helps you collaborate with one person, a group of people, your whole team or even across teams.  You can login on the web, install the app on your desktop or download the app on your phone.    See a video of Slack in action  here . Interested in joining?  Open a  tech ticket  to get started!