How to create an account in the new CCI Support Hub

One of the new features of the new CCI Support Hub is that you can create an account. An account lets you easily see all your tickets in one place without having to search through old emails.

To create an account, click on the CCI Support Hub icon on your desktop, or go to courtinnovation.org/support.

Then click on "Log in" in the upper right corner.

Click on "Sign Up".

Then enter your email, open the link you receive, and you're ready to go. Easy ticket tracking is just a few clicks away!

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Listing a meeting attendee as optional vs. required

When sending an Outlook calendar invite out, you can select who is required to attend vs. who is optional to attend. When you open a new meeting invite, first add attendees in the "To" field. Then click on "Scheduling Assistant" in the top navigation bar. When in Scheduling Assistant, to the left of each person's name, you'll see a small icon. This shows that the attendee is currently listed as "Required" for this meeting. When you click on this icon a drop down menu will appear. Here you can change the status for this person to "Optional". You'll see the icon by the attendees name has now been changed. For any invite you can have a mixture of Required and Optional attendees, just change the icon for each person to the appropriate status.

Shortcut key to find any word on a webpage, Word document, and more

There is a fast way to quickly find a word on a web page, a Word document, Excel document, and more. Control F , or command F on a Mac, is the keyboard shortcut for the Find command. Simply press Control + F in whatever window you want to search in, and type the word you are looking for in the search box. You can press the arrows to go through all instances of that word.

Creating online forms and spreadsheets

Two online services to collaboratively collect data, and manipulate it, are Google Forms and Airtable. Unsecure forms such as Google and Airtable are helpful to: Collect food preferences for an upcoming event or large meeting Get additional information from people attending a training on what their goals or skill level is Collect feedback after an event Get clothing sizes for the swag you are going to order Note: These forms should never be used with clients because they are not a secure way to collect data and all research projects involving clients should be reviewed by the Center’s Institutional Review Board. If you are interested in conducting research or data collection from clients, always contact CCI_IRB@courtinnovation.org first or the researcher assigned to your operating project. Google Forms , which all CCI staff have access to, allow you to easily create forms to send to CCI staff, collect data, and have the dat...

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